Legal Information
Effective date: 1 January 2025 · Last updated: March 2025
1. Introduction
Popnants Labs ("we", "our", or "us"), incorporated in Nairobi, Kenya, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit popnants.com or use our services. Please read it carefully.
2. Information We Collect
Information you provide: We collect personal data you voluntarily submit via contact forms, account registrations, or direct communications. This includes your name, email address, phone number, organisation name, and message content.
Automatically collected data: When you visit our website we may automatically collect device identifiers, browser type, IP address, referring URLs, pages viewed, and time spent. This is done via cookies and similar technologies.
Location data: With your consent, we collect approximate city-level location data to localise content. You may update or clear this at any time via our Settings panel or Cookie Preferences.
3. How We Use Your Information
- Respond to enquiries and provide support
- Send newsletters and product updates (with consent)
- Analyse and improve our services and website performance
- Detect and prevent fraud or security incidents
- Comply with legal obligations
4. Cookies
We use essential, analytics, preference, and marketing cookies. You can manage your cookie choices on our Cookie Preferences page. Essential cookies cannot be disabled as they are required for the website to function.
5. Sharing Your Information
We do not sell your personal data. We may share data with trusted service providers (hosting, analytics, email delivery) under data-processing agreements, and with authorities when required by law.
6. Data Retention
Contact form submissions are retained for up to 24 months. Analytics data is held in aggregated, anonymised form indefinitely. You may request deletion at any time.
7. Your Rights
Depending on your jurisdiction you may have rights to access, correct, erase, restrict, or port your personal data, and to withdraw consent. Contact us at info@popnants.com to exercise these rights.
8. Security
We implement industry-standard technical and organisational measures to protect your data. No internet transmission is completely secure; we cannot guarantee absolute security.
9. International Transfers
Popnants Labs operates globally. Your data may be processed in countries outside Kenya. We ensure appropriate safeguards are in place for cross-border transfers.
10. Children
Our services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe we have done so inadvertently, contact us immediately.
11. Changes to This Policy
We may update this policy periodically. Significant changes will be notified via a banner on our website. Your continued use after changes constitutes acceptance.
12. Contact
Popnants Labs
Nairobi, Kenya
info@popnants.com
+254 735 395 428
1. Acceptance of Terms
By accessing or using popnants.com and associated services you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use our services.
2. Permitted Use
You may use this website for lawful purposes only. You must not:
- Violate any applicable local, national, or international law
- Transmit unsolicited commercial communications
- Attempt to gain unauthorised access to any part of our systems
- Scrape, crawl, or data-mine without our written consent
- Impersonate any person, entity, or Popnants Labs
3. Intellectual Property
All content on this website, including text, graphics, logos, images, audio, and software, is owned by Popnants Labs or its licensors and protected by Kenyan and international copyright law. Reproduction or distribution without express written consent is prohibited.
4. Disclaimer of Warranties
This website and its content are provided on an "as is" and "as available" basis. Popnants Labs makes no warranties, express or implied, regarding accuracy, reliability, or fitness for a particular purpose.
5. Limitation of Liability
To the fullest extent permitted by law, Popnants Labs shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website or services.
6. Third-Party Links
Our website may contain links to third-party sites. We have no control over their content or practices and accept no responsibility for them. We encourage you to review their privacy policies.
7. Products and Services
Product descriptions and pricing are provided for informational purposes and may change without notice. Access to specific tools may be subject to additional terms provided at point of registration.
8. User Content
By submitting content to us (forms, feedback, collaboration tools) you grant Popnants Labs a non-exclusive, royalty-free, perpetual licence to use that content to operate and improve our services.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.
10. Changes to Terms
We may modify these Terms at any time. Changes take effect immediately on posting. Continued use of the website constitutes acceptance of the revised Terms.
11. Contact
Questions about these Terms? Email us at info@popnants.com.